NSWARM INC // PRIVACY POLICY

This Privacy Policy explains how NSwarm Inc ("we", "us", or "our") collects, uses, shares, and protects your information when you use our website, mobile application, and related services (collectively, the "Service"). By using the Service, you agree to the practices described in this policy.

You can access this Privacy Policy at any time without signing in and without completing age verification.

We may collect personal information you provide directly, including your name, email address, organization, and any details you share when registering for workshops, booking experts, submitting feedback, or contacting us. We treat this information as sensitive and only use it to deliver and improve the Service.

We do not sell your personal information. We only share it with service providers who help us operate the Service, or when required by law.

When you use the Service, we may automatically collect device and technical information such as your device type, operating system, browser type, IP address, language settings, and app version. This helps us maintain security, diagnose issues, and improve performance.

The Service allows you to submit content such as feedback messages, registration details, booking requests, and files or documents you upload. This content is stored so we can provide the Service. You are responsible for the content you submit and should not upload sensitive information you do not wish to share.

Access to the Service requires you to complete an age-gated sign-in. You provide your date of birth and your Canadian province or territory, and we apply the applicable age of majority — 18 in Alberta, Manitoba, Ontario, Prince Edward Island, Québec and Saskatchewan, and 19 in British Columbia, New Brunswick, Newfoundland & Labrador, the Northwest Territories, Nova Scotia, Nunavut and Yukon. If you do not meet the requirement, access is blocked. Your date of birth, province and verification result are stored in your browser's local storage on your own device; they are not sold or used for advertising.

If you make a payment or subscribe to a paid offering, payment processing is handled by third-party payment providers. We do not store your full payment card details. These providers process your payment information according to their own privacy policies and applicable payment security standards.

We use cookies and browser local storage to keep you signed in, remember your preferences (such as language, province, and age-gate confirmation), and support core functionality. You can control cookies through your browser settings, though disabling them may affect how the Service works.

We use analytics and diagnostic tools to understand how the Service is used, to detect and fix errors, and to improve features. These tools may collect usage events, performance data, and crash reports. Where possible, this information is aggregated or de-identified.

The Service may include advertisements, sponsored content, affiliate links, or other promotional material. We disclose the following:

• ADVERTISING: The Service may display ads. Advertising partners may use cookies or similar technologies to serve and measure ads.
• SPONSORED_CONTENT: Some content may be sponsored or paid for by third parties. Such content will be identified as sponsored where required.
• AFFILIATE_LINKS: Some links may be affiliate links, meaning we may earn a commission if you make a purchase through them, at no additional cost to you.
• PROMOTIONAL_MATERIAL: We may send or display promotional messages about our own workshops, webinars, and services.

This app may display ads, sponsored content, affiliate links, or promotional offers. If ads are enabled, advertising partners may process limited device, usage, or interaction data according to their own policies.

SHARING: We share personal information only with service providers who host, secure, analyze, or support the Service, with advertising or payment partners where those features are enabled, and when required by law or to protect our rights. We do not sell your personal information.

RETENTION: We keep information only as long as needed to provide the Service, meet legal and accounting obligations, and resolve disputes. Locally stored data such as age-gate verification and preferences remains on your device until you clear it.

SECURITY: We use industry-standard safeguards including encrypted transport, access controls, and role-based permissions. No system is perfectly secure, so we cannot guarantee absolute security.

Depending on your location, you may have the right to access, correct, or delete your personal information, or to object to certain processing. To exercise these rights, contact us using the details below. You may also clear your device's local storage to reset saved preferences.

The Service is not directed to children, and age-restricted areas require users to be 19 or older. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can remove it.

We may update this Privacy Policy from time to time. When we make changes, we will revise the "Last updated" date above. Your continued use of the Service after changes take effect constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or our data practices, please reach us through our Contact page.